Build
Website and booking system
Google Workspace for Nonprofits, a new website and an online booking system for a boating charity.
The situation
The Trust's volunteers each had a mailbox with a hosting company and a separate account for shared documents, and some used personal addresses. Boat bookings ran on a paper form returned with a deposit, and the website was hard to use on a phone.
What we did
We worked in two phases. In spring 2024 we took over the hosting and domain, set up Google for Nonprofits, moved the email and files across into a shared drive structure, and put the email security records in place. The new accounts went live on 5 May 2024. We also built a training course registration form that produces a PDF for each instructor, with a how-to video.
In the second phase we wrote up the Trust's booking process with its volunteers, set up an online booking system for boat hire and training courses, and built a new website that works on any screen. Trustees and volunteers tested the booking system over the winter, and the website went live in February 2025.
The outcome
The Trust now runs its email, files, website and bookings in one place. We continue to support it, and in 2026 added a community page, new imagery supplied by the Trust and a form for hirers to send a postcard from their trip.
Year
2024 to 2025
Made for
South West Herts Narrowboat Trust
Our role
Google Workspace migration, website and booking system
What was delivered
Google Workspace for Nonprofits, with email and files migrated
Email security records for the Trust's domain
A training course registration form with PDFs for instructors
New website
Online booking system for boat hire and training
Training for volunteers
Managed hosting, security updates and regular support
The website has evolved really nicely over the last few months and the refreshed imagery has made a real difference. People are definitely noticing. It feels fresher, more professional, and it's great to see the Trust's brand becoming much more visible throughout the site.
Nick Nieder
Training Principal
